AI Agents in Practice: What Works, What Doesn't Video

Everyone's talking about AI agents - vendors are promising revolution, your competitors claim they're already using them, and your team is asking for budget. But what's actually delivering value today versus what's still marketing hype? In this session, I'll share our honest experience deploying AI agents in production environments - including the wins, the failures, and the uncomfortable truths nobody mentions in sales pitches. No vendor slides, no theoretical promises - just real results from real implementations. Drawing from our work at run.events, we'll examine where AI agents are genuinely transforming operations: - Intelligent matching and recommendations that increase engagement (and revenue) - Workflow automation that handles complexity, not just repetitive tasks - Dynamic personalization that scales without scaling headcount - Resource optimization that adapts faster than any manual process